Head of Generative AI

About Octopus Octopus Energy is all about clean, green energy with transparent pricing and a relentless commitment to customer experience. Join a global team dedicated to sustainability and green tech, where energy is good for the planet and your soul 💚 Embrace flat hierarchies and an open, agile culture that fosters innovation, flexibility, and creativity. At Octopus, great people get stuff done, all whilst being themselves. About the role Octopus was founded with a mission to use technology to accelerate us towards a low-carbon future. That’s why we created Kraken - our own technology platform from scratch which now serves over 70 Million households and is a core reason why Octopus is the number one energy supplier in the UK. We have been using GenAI in live, customer-facing environments since 2022, including one system that creates tens of thousands of high-quality emails for our Energy Specialists, combining our deep knowledge of the energy industry and the Octo communication style with customer-specific data from Kraken.…