Audio Specialist- Freelance AI Trainer Project

A project dedicated to assessing and benchmarking advanced agentic audio models against leading systems. The program’s mission is to evaluate and optimize model performance for real-world customer support use cases. Responsibilities

Create and execute role-play–based evaluation scenarios that simulate realistic customer service interactions across multiple domains, including:

Flight bookings and travel support

Financial services

Telecommunications and technical support

Contribute to the development of diverse and representative datasets used to assess conversational audio agents.

Evaluate model performance across a standardized set of qualitative and quantitative metrics.

Ensure evaluations reflect real customer expectations for clarity, efficiency, and natural conversational flow.…