VP of Customer Success (m/f/d) - Healthtech / AI

🎤 WHY VOIZE? BECAUSE NURSES DESERVE THEIR TIME BACK.

We're building the AI companion for Europe's 2M+ frontline care workers. Today, 2,000+ care facilities and 200,000+ nurses use voize every shift - and our AI gives them back up to 30% of their time: time to care, to connect, to be present with the people who need them most.

We recently closed a €50M Series A led by Balderton Capital, with HV Capital and Y Combinator - but what matters more: we’re already live at scale in one of the hardest environments to build in.

Why now? We've crossed product-market fit - and healthcare systems globally are under massive pressure: staff shortages, rising demand, and increasing complexity. The next 24 months are the move from breakout startup to category leader - scaling from 200,000 to 500,000+ users, from Germany to a multi-country footprint.

💡 YOUR MISSION: MAKE EVERY CUSTOMER A POWER USER

As VP Customer Success, you don’t just run a CS org - you define how voize becomes part of everyday care delivery at scale.…